Most organisations don’t just have one type of device.
If you look closely, you can almost always split them into the same handful of categories — and each comes with its own quirks.

Once you understand those patterns, you can design an Autopilot framework that covers them all without overcomplicating your life.

It started with a ticket:

"Hi IT, I wiped my device because Teams stopped syncing. Can you fix it?"

Weird.
So you check — and sure enough, the device is gone from Intune. Just... gone.
No wipe, no retirement event, nothing in logs. It just vanished like a magician's assistant. 🎩✨

Turns out, the user simply went to:
Settings → Accounts → Access work or school → Disconnect

That's it. Two clicks. No password prompt. No MFA.
And poof — device is unmanaged.

Let’s face it: Break-the-Glass accounts are either your tenant's safety net — or a dangerous liability waiting to be forgotten.

And while many admins know they should have one, far fewer know how to do it right. Across tenants. Securely. Consistently.

So… that’s enough OneDrive for now 😅
5 policies. 2 groups. And one very real desire to never see another popup about “Your files are not backed up”.

As a few — and by now, many — of you know, I tend to show up regularly at various business partners.
Not just to drink coffee (although yes, that too ☕), but to spar about Microsoft configurations, smart policies, and the occasional “how-did-we-miss-this” setting.

And in those conversations, one thing keeps popping up:

💬 “We didn’t even know that was a thing…”