Windows management, policies & hardening.
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Most organisations don’t just have one type of device.
If you look closely, you can almost always split them into the same handful of categories — and each comes with its own quirks.
Once you understand those patterns, you can design an Autopilot framework that covers them all without overcomplicating your life.
It started with a ticket:
"Hi IT, I wiped my device because Teams stopped syncing. Can you fix it?"
Weird.
So you check — and sure enough, the device is gone from Intune. Just... gone.
No wipe, no retirement event, nothing in logs. It just vanished like a magician's assistant. 🎩✨
Turns out, the user simply went to:
Settings → Accounts → Access work or school → Disconnect
That's it. Two clicks. No password prompt. No MFA.
And poof — device is unmanaged.